Massachusetts & Rhode Island
24/7 emergency support · (617) 500-6679Existing customers
Recurring property services

A plan for your
buildings.
A partner for
the long term.

Planned maintenance, repair support, and documented follow-up, organized around your properties.

Discuss a recurring program
01Defined scope

Start with the systems and support you need.

02Planned visits

Agree the frequency, timing, and priorities.

03Visible follow-through

Connect findings, approvals, and next steps.

One building, selected systems, or multiple properties.
Inside the relationship

What ongoing service
can look like.

The program is agreed for your account. Explore its three connected parts.

A calendar around your buildings.

Define the systems and tasks in scope, agree visit frequency, and organize seasonal priorities. Included work and additional repairs are clearly separated.

  • Properties and equipment in scope
  • Visit frequency and access requirements
  • Included tasks and exclusions
  • Approval process for additional work
JMO / PROPERTY SERVICESILLUSTRATIVE RECORD

A clearer view
of your property.

PROPERTY
Example building
PROGRAM
Recurring MEP support
Scheduled inspectionVisit notes and observations
Recorded
Recommended follow-upScope for customer review
For approval
Next service visitAligned with the agreed schedule
Planned
Example layout and sample content. Documentation and reporting are agreed for each account.
Copper pipework and water-heating equipment in a mechanical room
Building systems, supported through an agreed maintenance scope.
JMO service vans and a pickup parked outside a historic Boston property
Built around your property

One building.
An ongoing
relationship.

Start with the systems and services you need. Connect planned visits, approved repairs, and the next priorities through one account relationship.

Plan your property support
Getting started

A clear beginning.
Room to grow.

Start with a defined scope and expand services or properties as the relationship develops.

01

Understand

We review your properties, priorities, and the way your team works.

02

Plan

We agree on the scope, service schedule, and approval process.

03

Coordinate

We bring the right services together through one account relationship.

04

Follow through

We document the work, communicate next steps, and keep the plan moving.

Before we begin

The details
are agreed
with you.

What is included in a program?

The agreement identifies covered properties and systems, maintenance tasks, visit frequency, reporting, and account reviews. Additional repairs and exclusions are addressed in the agreed scope.

Can JMO work with our maintenance staff?

Yes. JMO can support your internal team with specialty trades, projects, seasonal work, and additional capacity. We agree the responsibilities and coordination process together.

What response times can we expect?

Response commitments and escalation arrangements are agreed for each account and coverage area. Emergency service is available through JMO’s 24/7 phone line.

Can we start with just one building?

Yes. You can begin with one property or selected systems and add services or properties over time.

Start with a conversation

Let’s put a plan around your property.

Tell us what you manage, where you need support, and what you want to improve. We’ll help define the next step.

Request a property assessment